Privacy & Policy

Effective Date: October 30, 2025
Last Updated: October 30, 2025

Introduction

DNA Pain Management ("we," "our," or "us") is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, mailing address
• Medical Information: Health history, symptoms, treatment information, insurance details
• Demographic Information: Date of birth, gender, occupation
• Account Information: Username, password, preferences
• Payment Information: Billing address, payment method details
• Technical Information: IP address, browser type, device information, cookies

How We Collect Information

We collect information through:

• Information you provide directly when scheduling appointments, filling out forms, or contacting us
• Automatic collection through cookies and similar technologies when you visit our website
• Third-party sources such as insurance providers or referring physicians (with your consent)

How We Use Your Information

We use your information for the following purposes:

• Patient Care: To provide, coordinate, and improve medical treatment and pain management services
• Appointment Management: To schedule, confirm, and manage your appointments
• Communication: To communicate with you about your care, appointments, and our services
• Billing and Insurance: To process payments and work with insurance providers
• Legal Compliance: To comply with legal obligations and respond to legal requests
• Website Improvement: To analyze website usage and improve user experience
• Marketing: To send you information about our services (with your consent, where required)

HIPAA Compliance

As a healthcare provider, DNA Pain Management complies with the Health Insurance Portability and Accountability Act (HIPAA). Protected Health Information (PHI) is handled in accordance with HIPAA regulations. For detailed information about how we use and disclose your medical information, please refer to our Notice of Privacy Practices, available at our office or upon request.

Information Sharing and Disclosure

We may share your information with:

• Healthcare Providers: Other medical professionals involved in your care
• Insurance Companies: For billing, claims processing, and coverage verification
• Service Providers: Third-party vendors who assist with our operations (e.g., appointment scheduling systems, billing services)
• Legal Authorities: When required by law or to protect rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

Data Security

We implement appropriate technical, administrative, and physical security measures to protect your information, including:

• Encryption of sensitive data
• Secure servers and networks
• Access controls and authentication
• Regular security assessments
• Employee training on privacy and security

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

You have the right to:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your information (subject to legal and medical record retention requirements)
• Opt-Out: Opt out of marketing communications
• Restrict Processing: Request restriction of certain uses of your information
• Data Portability: Request a copy of your information in a portable format

To exercise these rights, please contact us using the information below.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Remember your preferences
• Analyze website traffic and usage
• Improve website functionality
• Provide personalized content

You can control cookies through your browser settings, but disabling cookies may affect website functionality.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children without parental consent.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the updated policy on our website with a new "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

DNA Pain Management
9920 4th Ave Brooklyn, NY
302-744-0007
dnapainmgmt@gmail.com

For specific questions about your Protected Health Information (PHI) under HIPAA, please request our Notice of Privacy Practices.

This Privacy Policy is designed to comply with applicable privacy laws. For medical record requests and HIPAA-related inquiries, additional procedures may apply.